FAQs
Here are some Frequently Asked Questions to help you find quick answers and better understand how you can get involved.
Fundraising
How do I register to raise funds for Youth Off The Streets?
You can register online for the following events and campaigns:
- Host your own event (Do It Yourself)
- Join an existing event
How can I fundraise for Youth Off The Streets?
How do I fundraise when participating in an event?
Don’t forget: some workplaces also have a Matched Giving program where your company will match the donations you receive. Have a chat to your Manager or HR representative to find out if your workplace can do this.
What fundraising resources and assets will I have access to?
Additionally, you'll have access to a range of social tiles, email signatures, posters and more to share with your networks. You can download these assets from our resource library here.
Can I use Facebook’s 'Fundraisers' option to promote my event?
While raising funds through Facebook is an option, we recommend using the dedicated fundraising link we provide. This link is the most effective way to share your fundraiser with your friends and family and ensures that all donations are properly tracked and attributed to your total.
At this time, Youth Off The Streets does not have a direct partnership or communication with Facebook. Although donations made via Facebook do reach us, we aren’t notified when they arrive, which means we’re unable to reflect those contributions on your personal fundraising page.
We truly appreciate your support and want to make sure your efforts are fully recognised – using the sharable link helps us do that.
What if the date of my event changes?
Please contact our friendly Community Fundraising team by emailing community@youthoffthestreets.com.au or calling (02) 9330 3500 to advise us of a change of date. This step is important, as it allows us to issue a new Authority to Fundraise with an updated date. This ensures everything is current and aligned with your fundraising efforts, helping us support you in the best way possible.
Can I approach a Corporate Partner of Youth Off The Streets for additional support?
Thank you for your understanding and for helping maintain these important relationships.
Do you have any tips to help with my fundraiser?
Yes, please visit our Fundraising tips and tools page.
Donations
Are donations tax deductible?
Can people who donate get a tax-deductible receipt?
Tax-deductible receipts can only be issued for donations where the donor does not receive a material benefit in return. This means we’re unable to provide tax-deductible receipts for contributions made through raffles, auctions or in exchange for goods, services or general sponsorship support.
If someone generously provides a large cash sponsorship, you can provide them with a personal letter of thanks to acknowledge their contribution. Also, if you share their details with us after the event, we’ll send them an official letter of thanks once their funds have been received by Youth Off The Streets.
For online donations, tax receipts are automatically emailed to the donor using the email address provided when the donation is made.
How long will people be able to donate to my page after my event?
General
Does Youth Off The Streets provide public liability insurance?
We truly appreciate your efforts and commitment. We’re here to support you in any way we can throughout your fundraising journey.
Where does the raised money go?
Your efforts truly make a difference. Last year alone, 43,300 young people across Australia presented alone when seeking help at a homelessness service. Every dollar you raise helps provide the care, resources and opportunities young people need to build a brighter future.
I forgot my username and password. What should I do?
Don’t worry, it happens to the best of us! Once you log in, you’ll see a prompt for if you’ve forgotten your details. If you click through, we’ll send you an email with a reminder of your username and a link to reset your password.
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